The Assurance of Rostrio's Uncompromised Quality & Service

100% Warranty on passport photos. Free re-creation or refund if not accepted. Clear instructions for a hassle-free process. Your satisfaction guaranteed.

100% Warranty

When you create an official passport photo with us, you can rest assured with our 100% warranty.

This means that if, by any chance, the passport photo is not accepted, you are entitled to either create a new photo for free or request a refund.

We Strive to Make It Easy for You

We assume that you carefully read, review, and follow the instructions provided when creating the passport photo. We have made efforts to provide clearness photos and instructions on what to do and what not to do.

Our aim is to ensure that you obtain a high-quality passport photo that meets the requirements for official documents in one attempt. However, if you encounter any issues, we will never make it difficult for you to avail the guarantee. Your satisfaction is our top priority.

What Our Warranty Covers

This means that if your passport photo is not accepted by the relevant authority, you have the option to either create a new passport photo for free or request a refund.

We want you to have peace of mind when using our product, knowing that we stand behind its quality and compliance with relevant requirements. Our 100% guarantee serves as a testament to our confidence in the excellence of our product and our commitment to your satisfaction.

4.7(2,633 Reviews)

Trusted by Thousands

Join our community of satisfied customers who got their passport photos approved.

"Good website, good instructions and good customer support!"
Frans MeuwissenChevy Chase ยท Over 2 Years Ago
"Thank you for the quick delivery and quality"
Linda MastinPikeville ยท Over 2 Years Ago
"Excellent!"
Inger BerenschotLos Angeles ยท Over 2 Years Ago
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FAQ

Frequently Asked Questions

Everything you need to know about Rostrio

Choose a bright spot, use a clean lens, steady the iPhone, take multiple shots, and avoid edits. Check and print the best photo.
Yes, you can have facial hair in a passport photo if it's part of your usual appearance. Keep face visible and meet criteria.
Our site automatically checks your passport photo. Use even daylight, avoid shadows and make sure both eyes and your face are clearly visible.

Still Have Questions?

Our support team is here to help you.

Visit Support